Returns & Exchange

There is a 7-day period of warranty from the date of receitp. We accept exchanges for items damaged in transit or defective iems.

If you're returning something, please drop us an email at hello@ampersand-studio.com stating:

1. your order date
2. your order number
3. your product quantity, code and description
4. your reasoning for returning

and we will get back to you on how to proceed with the return.

We'll refund the price you paid for your item back via your original payment method. However, sales items do not qualify for refunds.

All goods will be inspected on return. We will try our best to accept all returns, and returns to us need to be in the unused condition with original packaging, tags and labels. In the unlikely event that an item is returned to us in an unsuitable condition, we will have to send it back to you.

We're not responsible for any items that are returned to us by mistake.

You are responsible for the cost of returning any items. Make sure you use a postal service that insures you for the value of the items you are returning and obtain proof of posting.